FAQs

We at MAD believe in doing perfect garments with good quality fabrics which would give a lasting impression and make heads turn twice. We are not ashamed to boast about the quality of our fabrics which is a unique paradigm to the Sri Lankan market. 

As a upcoming brand Customer Service is the life line of our business. Therefor we always believe “Great Service = Delighted Customer = MAD Workwear Brand”.

 We are passionate in delivering excellent service to its customers. Here we are introducing this FAQs for reach out with your any requirement.

 

INSIDE US

How can I find out more about MAD?

Inside MAD is where you can find more details about MAD.

How do I contact customer service?

For all enquiries please email us on customersupport@mads.lk and we will endeavour to respond within 24 hours. Alternatively, please call us on +94 777 375 663 and our customer service team always willing to help you with your query. To get in touch with us, please visit our Contact Us page.

How do I make a query

For general enquiries please contact sales@mads.lk and we will endeavour to respond within 24 hours. To place an order please email sales@mads.lk or visit our Order Now page Alternatively, please call us on +94 777 375 663 and our customer service team will be happy to help. For full contact details, please see our Contact Us page.

Orders

How can I place an order?

Placing an order with MAD is easy. You can place an order online via our ORDER NOW page Alternatively, you can email us on sales@mads.lk and we will be happy to place your order for you.

PRODUCT

Do you offer alternative services ? eg: Embroidery and printing

Yes. We do. For more details visit our Bespoke Offering page.

What kind of product range do you offer?

We provide Uniforms and Workware for different industries. Please visit our Please visit our INDUSTRY page.

Where can I purchase Royal Institute Uniforms ?

MAD Uniform Shops are at 4 schools.  Visit RI uniform Provider page and see shop locations where you can find your most convenient shop location.

What is the Royal Institute Uniform Dress Code for my kid?

Please refer RI Dress Code guide at the bottom of our web site or RI Uniform Provider page

How do I know what size to buy for my kid(Royal Institute Uniforms)?

Please refer our RI Size Guide to ensure you order the correct size.